Last updated: 31 October 2026
Most of our products are threads, zari, beads, laces, fabrics and other materials sold by shade, length or set, so we do not accept returns for change of mind, wrong shade selection, or colour looking different on screen.
If something arrives damaged, defective or different from what you ordered, or an item is missing, we will put it right:
After checking, we will send a replacement free of charge. If a replacement is not available, we will refund that item (see the Refund Policy). If we need the item back, we will arrange the pickup or tell you how to send it; we cover that shipping.
Machines are not returnable once delivered, except when they arrive damaged or defective (report within 48 hours as above). Faults after that are covered by the warranty and handled by the SGK service team.
SGK Collections (Sree Gopal Krishna Collections)
30-7-18, 2nd Floor, Besta Veedhi, Gantalamma Temple, Rajamahendravaram, East Godavari District, Andhra Pradesh 533101, India
Phone / WhatsApp: +91 88863 86302
Email: info@sgkcollections.com
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